Data recovery & file transfers
Your files matter. Start with a careful assessment.
Start with the symptoms.
Missing files, a failing drive, or a move to a new computer calls for different approaches. We can assess accessible media, attempt practical recovery where feasible, and help transfer files between computers.
Common reasons to get in touch
- Lost-file assessment
- Transfer to a new computer
- Drive and media troubleshooting
- Data migration planning
What to expect
Recovery is never guaranteed. Stop using a device if a drive may be failing; continued use can reduce the chance of recovery.
Tell us about your computer ↗A few details help us prepare.
Tell us the computer brand and model if you know it, when the problem began, what you see on the screen, and whether you have a recent backup. Mention any recent updates, new software, physical damage, or drive noises. You do not need to diagnose the issue yourself.
Please do not share passwords or payment details when describing the problem. If files may be at risk, tell us before trying more repairs so we can discuss a cautious next step.
Start a request ↗