Computer repair
When your computer stops working, the first job is finding out why.
Start with the symptoms.
A computer that will not turn on, recurring crashes, unusual noises, or hardware errors can have several causes. We start with the symptoms and use diagnostics to narrow the problem before recommending work.
Common reasons to get in touch
- Computers that will not boot
- Hardware diagnostics
- System reinstalls
- File transfers to a replacement computer
What to expect
Some failures need replacement parts or specialist recovery. We will explain what can be assessed and what may require another option.
Tell us about your computer ↗A few details help us prepare.
Tell us the computer brand and model if you know it, when the problem began, what you see on the screen, and whether you have a recent backup. Mention any recent updates, new software, physical damage, or drive noises. You do not need to diagnose the issue yourself.
Please do not share passwords or payment details when describing the problem. If files may be at risk, tell us before trying more repairs so we can discuss a cautious next step.
Start a request ↗